There’s a very popular trend to order design not directly from a designer but through “design contests”. I though it would a great idea to try something new and to receive many offers to choose from. And it was very wrong decision! I had a terrible experience with designcrowd.com and I will never try any contests at all!
At first I was offered to choose a package:
As it was my forst experience with this site and with design contest sites in genaral, I picked 15+ design package. Now I was aked to pay $10 more:
Next days I was spammed with messages from designers. The top list of topics was:
“Dear sir, please kindly make the payment guaranteed” (i.e. you should waive from refund)
“Does your project include supply of designs only or are you also looking for a supplier to develop your site?” (i.e. you should explain once again that if you ordered “WordPress design (uncoded)” you really mean it)
“Thank you for invitation / I have received you invitation / I have accepted your invitation / Please send me the invitation (WTF???) (i.e. we don’t care that you wait for design submission or important questions, we will just flood you with meaningless messages and emails *Who cares about these invites? I don’t!*)
“I’m interested in you project, please check my portfolio” (i.e. go ahead and spend your time to see some terrible works of designer from India who uses Paint.net for producing mock-ups)
After the deadline has passed I have received 7 designs. Not 15+.
The quality was awful. My 8 year old son could make better.
And the best part.
From the very beginning the’s a “Request refund” button in your account, but you can proceed with a refund only after the deadline is over. OK, let’s try after deadline of over.
So, after you have waited and received less than promised amount of substandard works you are eligible only for partial refund. Ha-ha-ha! I guess I know now how the earn money having such a terrible service.
No way, they will get away with my money. I have initiated dispute at Paypal, providing with a lot of screenshots and links to initial agreements.